Frequently Asked Questions

Yes, we cover ongoing service and maintenance in our rental packages. Equipment which is purchased is always available with a preventative maintenance plan or you can book service as and when required through our service partner.
All equipment available in our automatic bean-to-cup range use fresh milk.
No, only dairy milk can be dispensed from automatic coffee machines however we supply an additional automatic milk steam machine to cater to non-dairy alternative milks.
Depending on the type of coffee machine, most of our automatic machines will give you approx 60 - 70 cups from a 1kg bag of coffee.

This depends on the machine that you wish to use however most often we recommend that the machine is plumbed for water and waste, this makes it a lot easier to clean and operate.
Daily, however our most popular coffee machine has an automatic clean cycle which we can schedule to a specific time each day, which leaves very little for staff to do. All coffee machines will need a deep clean at least once a week, this is easy to manage and we will train your staff on how to look after the machine.
We will provide all of the options that are most suitable for your business based on the key factors: How many people are in the office? Will you need to accommodate to alternate milk drinkers? Do you want a plumbed or tank version? Dont stress, we will help you find the right solution and educate you along the way.
No! We don’t offer contracts to our customers, so you will never be locked-in with us. We believe that we offer exceptional service and always find the right product for our customers and completely back ourselves with our premium office coffee solutions.