Dr. Coffee Frequently Asked Questions
Welcome to the Dr. Coffee Machine FAQ section, where we answer common questions about our Dr. Coffee office coffee machines. We know that a great cup of coffee is essential for a productive workday, but traditional brewing methods can be time-consuming. That’s why our machines are designed for ease of use and minimal maintenance. Below, you'll find answers to frequently asked questions to help you get the best experience with your Dr. Coffee machine.
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For the best performance, use purified water with total dissolved solids (TDS) below 80 ppm. Low-hardness water is ideal to maintain machine efficiency and coffee quality.
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Start by filling the water tank or connecting the machine to a water source. Next, add coffee beans to the hopper and switch on the machine. Once powered on, calibrate the grind before making your first coffee.
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Calibrating the grind ensures consistent coffee quality by adjusting the amount of grounds dispensed. Since different coffee beans grind differently, calibration helps achieve uniform brewing for the best taste.
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Dr. Coffee machines operate on a standard 220V power supply, with either a 10A or 16A capacity, depending on the model. For exact specifications, contact our support team for guidance.
All your bases covered
- Office coffee solution specialists
- Total solution provider - everything from machine to cup
- Specialty coffee, roasted locally
- Packages to suit all budgets, purchases and rentals are available
- Ongoing customer support and training
- Equipment service and maintenance
- Equipment tailored to your office needs
- Coffee-only packages are available
- Fresh milk machines
- Tea, hot chocolate, chai and other hot beverages
- Packaging solutions; cups, lids, straws and napkins
- Ceramic mugs, branded options available
- Service and maintenance packages
- Easy online ordering
- Free delivery on all coffee orders of 6kg or more
- Automatic weekly, fortnightly and monthly orders are available
- Staff training available